Terms of service

Welcome to Wonder Mart. These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By visiting, browsing, or placing an order on Wonder Mart, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

1. General Conditions

  • Wonder Mart operates an online multi-niche e-commerce platform
  • We reserve the right to refuse service to anyone, for any reason, at any time
  • Violation of these Terms may result in order cancellation, account restriction, or legal action

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are 18 years or older, or using the site under supervision of a legal guardian
  • You are legally capable of entering into binding contracts under Pakistani law
  • Information provided by you is accurate, complete, and truthful

3. Products & Services

  • All products listed are subject to availability
  • We reserve the right to:
    • Limit quantities per order or per customer
    • Discontinue any product without prior notice
  • Product descriptions, images, and prices may change at any time without notice

⚠️ Product images are for reference only. Minor variations do not constitute defects.

4. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise
  • Prices are subject to change without prior notice
  • Wonder Mart reserves the right to correct pricing errors or inaccuracies

Accepted payment methods may include:

  • Cash on Delivery (COD)
  • Online payment methods (where available)

5. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance
  • An order is confirmed only after dispatch
  • Wonder Mart reserves the right to cancel any order due to:
    • Stock unavailability
    • Incorrect pricing or product information
    • Incomplete or suspicious customer details
    • Suspected fraud or misuse

6. Shipping & Delivery

  • Delivery timelines are estimates only
  • Delays caused by courier services, weather, strikes, or government actions are not our liability
  • Wonder Mart shall not be responsible for delays beyond reasonable control

7. Returns, Refunds & Replacements

  • Returns, refunds, and replacements are governed strictly by our Return & Refund Policy
  • Customers are advised to read the policy carefully before placing an order
  • Wonder Mart’s decision regarding such matters shall be final and binding

8. Cash on Delivery (COD) Policy

  • COD orders are subject to verification
  • Repeated order refusals or failed deliveries may result in:
    • Account blacklisting
    • Restriction from future COD orders
  • Courier charges and return costs are non-refundable

9. User Conduct & Prohibited Activities

You agree not to:

  • Provide false or misleading information
  • Misuse promotions, discounts, or policies
  • Engage in abusive, threatening, or fraudulent behavior
  • Attempt to harm, hack, or disrupt the website or services

Wonder Mart reserves the right to take legal action against such conduct.

10. Intellectual Property

  • All content on Wonder Mart, including text, images, logos, graphics, and designs, is the property of Wonder Mart
  • Unauthorized use, reproduction, or distribution is strictly prohibited

11. Limitation of Liability

To the maximum extent permitted under Pakistani law:

  • Wonder Mart shall not be liable for:
    • Indirect, incidental, or consequential damages
    • Loss of profit, data, or business
  • Our liability, if any, shall be limited to the amount paid for the product

12. Indemnification

You agree to indemnify and hold harmless Wonder Mart, its owners, employees, and affiliates from any claims, damages, losses, or legal fees arising from:

  • Your breach of these Terms
  • Your misuse of the website or services

13. Force Majeure

Wonder Mart shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, courier delays, technical failures, or government restrictions.

14. Termination of Services

Wonder Mart reserves the right to:

  • Suspend or terminate access to the website
  • Cancel orders or accounts without prior notice
  • Take legal action in case of serious violations

15. Governing Law & Jurisdiction

  • These Terms shall be governed by the laws of the Islamic Republic of Pakistan
  • Any disputes shall fall under the exclusive jurisdiction of Pakistani courts
  • Users waive any claim in foreign jurisdictions

16. Changes to Terms of Service

  • Wonder Mart reserves the right to update or modify these Terms at any time
  • Continued use of the website constitutes acceptance of revised Terms

17. Contact Information

📧 Email: Teamwondermart@gmail.com
📞 Phone / WhatsApp: +92 331 8044 080

🔐 Legal Notice

These Terms are designed to protect Wonder Mart against misuse, fraud, and operational risks while ensuring transparency for customers.